About Us

 

Your Trusted Pet Care Partner, Rooted in Excellence

Welcome to Epet.ae, the premier online destination for pet parents across the UAE and the Middle East. We are proud to be the international extension of Epet Mall , China's most trusted and leading vertical e-commerce platform for pet supplies. Our story is one of passion, dedication, and a shared commitment to pet well-being that spans continents.

From a Chinese Vision to a Dubai Mission

Epet.ae draws its strength and ethos from our parent brand, Epet Mall. Founded in 2008 by a group of passionate pet lovers in Chongqing, China, Epet Mall grew from a humble university startup into an industry leader, renowned for its 100% genuine product guarantee and unwavering focus on pet health. This legacy of integrity is the bedrock upon which Epet.ae is built.
Just as Epet Mall revolutionized pet care in China, we are now bringing that same mission to Dubai. Established to serve the Middle Eastern market, Epet.ae combines the robust supply chain, stringent quality controls, and deep expertise of our Chinese roots with a deep understanding of the local needs in the UAE.

Why Shop with Epet.ae? A Heritage of Trust

When you choose Epet.ae, you are choosing a brand backed by over a decade of excellence.
  • Heritage of Authenticity: In a market where counterfeit products are a concern, our commitment is simple: every product is guaranteed to be genuine. We inherit Epet Mall's strict policy of sourcing directly from brand owners or authorized distributors, ensuring your pet's safety is never compromised.
  • Unmatched Quality & Selection: We offer an extensive range of over 12,000 products, from premium foods and treats to toys, healthcare, and accessories. We carry renowned international brands like Royal Canin, Orijen, Taste of the Wild, and Ziwi Peak, curated to meet the highest standards of quality.
  • Seamless & Convenient Service: Enjoy a hassle-free shopping experience with fast, reliable delivery straight to your doorstep. We offer same-day delivery in Dubai (for orders before 9 AM) and free UAE-wide delivery on orders over AED 100.
  • Expert Support for Every Pet Parent: Our team includes pet nutritionists and care experts dedicated to providing knowledgeable support. We are here to help you make the best choices for your pet’s breed, age, and health needs.

Our Services: Beyond the Basket

We are more than just a store; we are your partner in pet parenthood.
  • Professional Grooming: Pamper your pet with our five-star grooming services at our stores or with our mobile grooming vans.
  • Pet Relocation: Our dedicated team makes traveling or moving with your pet stress-free, guiding you through every step.
  • Aquatic Expertise: Our specialists can design and install your dream aquarium, featuring ethically sourced aquatic life from around the globe.

Giving Back, Growing Together

As a company founded by animal lovers, we are deeply committed to supporting the local community. We actively partner with animal rescue organizations and host adoption events to help homeless pets find their forever families.

Join Our Family

At Epet.ae, we carry forward the core values of our founding brand: Genuine Products, Careful Selection, and a Simple Promise to Do What’s Best for Pets. We are honored to bring a piece of Epet Mall's trusted legacy to your home in the UAE.
Thank you for trusting us to care for your furry, feathered, or finned family members.
Explore our collection today and experience the Epet difference.